Recent Projects
We have accumulated more than two decades of experience assisting private sector firms as well as all levels of government across many different business units and directorates, including parastatals, NGOs, and CBOs. These engagements have given us deep insights, primarily in South Africa, but also with a range of international clients across the continent and beyond. Because each project is unique and inherently presents its own set of complexities, we are wholly committed to tailoring our approach to meet specific client needs. We specialise in translating these complex challenges into strategic, manageable initiatives that deliver measurable, high-value results. Our recent projects, detailed below, clearly demonstrate our adaptability, expertise, and proven ability to drive significant positive change for our diverse clientele.
Digital Maturity Assessment and Digital Transformation Strategy
South African Bureau of Standards
We conducted a digital maturity assessment and developed a transformation strategy to close gaps and enable quality assurance goals. This resulted in clarity towards technology adoption, operational efficiency and service delivery.
Independent Regulatory Board for Auditors: Digital Transformation Strategy
We conducted a digital maturity assessment, then designed a bespoke digital transformation strategy with an implementation and change management plan. The outcome was a structured approach to modernising operations and measuring the transformation’s impact through defined KPIs.
City of Cape Town: ICT Strategy
We collaborated with leadership to create an ICT strategy guiding the future direction of IS&T to support city-wide digital transformation. The strategy positioned the City to deliver smarter, more efficient services aligned with its digital vision.
Western Cape Government: Benchmarking of the Digital Strategy
We benchmarked the government’s digital transformation plan against global and local standards and assessed its implementation. The insights enabled strategic improvements and accelerated digital maturity.
City of Cape Town (Water Department): Cross-divisional investment analysis
We managed a large-scale investment analysis and monitored remote water supply technology deployment. This informed strategic infrastructure investments and improved resource management.
Western Cape Government: Broadband 2.0 Feasibility Study
We conducted a feasibility study to determine the technical and commercial viability of provincial broadband rollout. The study provided a clear deployment model, enabling informed investment decisions.
Medpages International: Customer communication and e-commerce development
We implemented a digital transformation program to enhance customer communication and e-commerce capabilities. The result was improved engagement and streamlined online transactions.
University of the Western Cape CoLab: Course Module: Digital Transformation – The Leadership Perspective
We designed and delivered a leadership-focused course on digital transformation and transformative technologies. This empowered leaders with practical tools to drive innovation and organisational change.
South African Bureau of Standards: Customer Experience Strategy
We benchmarked industry standards, analysed the current customer journey, and proposed a new experience strategy. The outcome was a redesigned customer journey that enhanced engagement and satisfaction.
Robben Island Museum: Digitisation and Digitalisation Strategy
We created a three-year digitisation and digitalisation roadmap, including a digital maturity assessment. This enabled better customer engagement and modernised heritage preservation.
V&A Waterfront: Digital and Data strategy
We developed a digital and data strategy to improve customer insights and engagement. The outcome was enhanced customer loyalty and data-driven decision-making.
South African Local Government Association: Vision and strategy for broadband infrastructure as utility services
We developed a vision and strategy for municipal broadband as a utility service, including implementation models. This positioned municipalities to deliver cost-effective connectivity and digital services.
Western Cape Government: Digital Skills Agenda study
We mapped the digital skills landscape and created an action agenda for future workforce development. This strengthened the province’s capacity for digital innovation across key sectors.
Western Cape Government: Cape Big Data Facility Implementation Plan
We created an implementation plan for a provincial big data facility, covering governance and design. This enabled advanced data analytics capabilities for better decision-making.
City of Cape Town: Digital Transformation Framework
We developed a framework to align the City’s digital transformation strategy with its vision. This provided a structured approach to achieving smart city objectives.
City of Cape Town: ICT Feasibility Study
We produced ten business cases for ICT investments to enhance smart city services. The analysis guided $1.8M investment decisions, improving service delivery and digital inclusion.
Rwanda Development Board: National Information and Communication Infrastructure Plan evaluation
We evaluated the national ICT plan and identified institutional strengths and weaknesses. The findings informed policy adjustments to accelerate Rwanda’s digital development.
City of Cape Town: City Broadband Network Development
We developed a business case and plan for city-wide broadband infrastructure. This reduced telecom costs and improved access to high-speed services for municipal operations.
Western Cape Government: Provincial Broadband Infrastructure Design
We designed a provincial broadband infrastructure project and advised on PPP execution. This delivered scalable connectivity solutions to support economic growth.
Eastern Cape Parks : Wild Coast Project – Knowledge Management Framework
The project developed knowledge repositories and an information system to capture, organise, and share lessons learned, positioning knowledge as a key asset for Eastern Cape Parks to improve co-management and conservation efforts.
Gauteng Provincial Government: Assessments of Broadband Infrastructure
We assessed e-government platforms and developed frameworks for citizen-focused digital services. The project delivered scalable ICT solutions to improve public service delivery.
National Parliament: Digital archiving system specifications
We created a tender-ready specification for an integrated video and information archiving system. This ensured compliance and readiness for digital transformation in parliamentary processes.
The Competition Commission: Knowledge Management Framework
We audited knowledge assets and designed a tailored management framework. This improved decision-making and operational efficiency through better knowledge sharing.
Western Cape Government: E-government strategy development and implementation
We developed an e-government strategy to enhance citizen engagement. This improved service accessibility and streamlined digital interactions.
City of Cape Town: Smart City Strategy
We developed a strategy to use ICT as an enabler for economic growth and improved living standards. This positioned the City as a leader in smart governance and digital inclusion.
Presidential National Commission – Open Source Software and the Information Society:
Delivered policy and strategy recommendations through research and analysis across national government departments, incorporating best practices suited to South Africa’s socio-economic context.
South African Airways: Integrated Customer Service Strategy
We redesigned customer experience processes and enhanced loyalty program effectiveness. This improved service consistency and strengthened customer relationships.
Department of Trade and Industry: ICT Diffusion Model
We analysed ICT adoption across various sectors and developed strategic policy recommendations. This guided national efforts to accelerate technology diffusion and competitiveness.